Have questions about the logistics of purchasing beef? Here you'll find your answers!
1. When can I order Dot Seven beef?
Our beef boxes will launch Friday, August 16th, 2019. We currently have grass fed beef in stock. You may order 24/7 365 here on our website.
2. When will my beef ship?
Because we use dry ice to keep your beef frozen, beef boxes will ship once a week. You may order any day of the week but we will ship either Monday or Tuesday for Wednesday or Thursday (at the latest) delivery. Cutoff to guarantee your beef will arrive by Thursday will be Sunday evening at 11:59pm PST. If you order after that but before we pickup dry ice, we will make every effort to get your order out the door however we cannot guarantee it.
3. How long will it take for my beef to arrive at my doorstep?
The time zone you are in will determine how fast you receive your order. We are located in California so most of the western states will receive their order the following day and the rest of the country will receive theirs in 2 days. Rest assured there will be enough dry ice in your box to keep everything perfectly frozen for 48 hours or more.
4. What shipping option do I choose at checkout?
To make it simple, our shipping is a flat rate based on which time zone your are in. Simply choose the time zone you reside in and that will calculate your shipping cost.
4. If I am local, can I pickup?
YES! There is an option at checkout for "Local Pickup". We will then work out a day and time near Old Town Clovis to meet and get you your beef!
5. How do I handle the dry ice?
There will be instructions on the bag. Please handle with caution. Dry Ice can burn and therefore we recommend you use gloves to set it aside when unpacking your box into the freezer.
Did we miss something? If so, send your question to firstname.lastname@example.org